ClickHouse Security Cloud Preview Sub-Processors and Affiliates
Last Updated: October 16, 2026
ClickHouse and its Affiliates may engage the following entities to process Customer Personal Data. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the governing agreement between Customer and ClickHouse that references this list.
Cloud Provider
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting and infrastructure provider | ClickHouse Cloud runs on hosting and infrastructure resources provided by AWS. | United States of America |
Support
The following entities may process Customer Personal Data provided by Customer to ClickHouse in connection with the delivery of Support Services.
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| Salesforce, Inc. | Customer support case management, messaging services (Slack) | Customer Personal Data in support tickets and support communications | United States of America |
| Pylon Labs, Inc. | Customer support chat platform | Customer Personal Data in support tickets and support communications | United States of America |
| Google LLC (Workspace) | Email and office applications | Customer Personal Data in support communications and documentation | United States of America |
| Anthropic | AI for issue troubleshooting and resolution | Customer Personal Data in support tickets, support data, and support communications. | United States of America |
| Waypoint Tech Inc. | Support knowledge management | Customer Personal Data in support tickets | United States of America |
| Github, Inc. | Support escalations | Customer Personal Data in support tickets | United States of America |
| kapa.ai, Inc. | Support deflection with AI | AI models process Customer Personal Data when generating outputs from user inputs. | United States of America |
| ClickHouse Affiliates | Description of Processing |
|---|---|
| ClickHouse, Inc. – United States of America | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse Australia Pty Ltd – Australia | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse BV – The Netherlands | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse GmbH – Germany | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse India Private Limited – India | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse KK - Japan | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse Pte Ltd – Singapore | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse UK Co. Ltd. – United Kingdom | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| Langfuse GmbH – Germany | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
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