Langfuse Cloud Sub-Processors and Affiliates
Effective date: April 10, 2026
ClickHouse and its Affiliates may engage the following entities to process Customer Personal Data. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the governing agreement between Customer and ClickHouse that references this list.
Cloud Providers
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting and infrastructure provider | Langfuse Cloud runs on hosting and infrastructure resources provided by AWS. AWS hosts Customer Personal Data that Customer ingests for processing by Langfuse Cloud. | Customer Selected |
Support
The following entities may process Customer Personal Data provided by Customer to ClickHouse in connection with the delivery of Support Services.
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| Salesforce, Inc. | Customer support case management, messaging services (Slack) | Customer Personal Data in support tickets and support communications | United States of America |
| Pylon Labs, Inc. | Customer support chat platform | Customer Personal Data in support tickets and support communications | United States of America |
| Google LLC (Workspace) | Email and office applications | Customer Personal Data in support communications and documentation | United States of America |
| Waypoint Tech Inc. | Support knowledge management | Customer Personal Data in support tickets | United States of America |
| Github, Inc. | Support escalations | Customer Personal Data in support tickets | United States of America |
| kapa.ai, Inc. | Support deflection with AI | AI models process Customer Personal Data when generating outputs from user inputs. | United States of America |
| ClickHouse Affiliates | Description of Processing |
|---|---|
| ClickHouse, Inc. – United States of America | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse Australia Pty Ltd – Australia | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse BV – The Netherlands | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse GmbH – Germany | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse India Private Limited – India | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse KK - Japan | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse Pte Ltd – Singapore | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse UK Co. Ltd. – United Kingdom | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| Langfuse GmbH – Germany | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |