49.2kLangfuse Cloud Sub-Processors and Affiliates
Effective date: August 10, 2026
Archived version(s) here
ClickHouse and its Affiliates may engage the following entities to process Customer Personal Data. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the governing agreement between Customer and ClickHouse that references this list.
Cloud Providers
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting and infrastructure provider | Langfuse Cloud runs on hosting and infrastructure resources provided by AWS. AWS hosts Customer Personal Data that Customer ingests for processing by Langfuse Cloud. | Customer Selected |
Generative AI Service Providers
The following entities may process Customer Personal Data if Customer uses the AI Features in Langfuse Cloud.
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| AWS Bedrock | Generative AI services | AI features use models hosted by AWS Bedrock to process Customer Personal Data when generating outputs from user inputs. | Same as Customer Selected Location for Cloud Provider |
Support
The following entities may process Customer Personal Data provided by Customer to ClickHouse in connection with the delivery of Support Services.
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| Salesforce, Inc. | Customer support case management, messaging services (Slack) | Customer Personal Data in support tickets and support communications | United States of America |
| Pylon Labs, Inc. | Customer support chat platform | Customer Personal Data in support tickets and support communications | United States of America |
| Google LLC (Workspace) | Email and office applications | Customer Personal Data in support communications and documentation | United States of America |
| Waypoint Tech Inc. | Support knowledge management | Customer Personal Data in support tickets | United States of America |
| Github, Inc. | Support escalations | Customer Personal Data in support tickets | United States of America |
| kapa.ai, Inc. | Support deflection with AI | AI models process Customer Personal Data when generating outputs from user inputs. | United States of America |
| ClickHouse Affiliates | Description of Processing |
|---|---|
| ClickHouse, Inc. – United States of America | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse Australia Pty Ltd – Australia | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse BV – The Netherlands | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse GmbH – Germany | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse India Private Limited – India | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse KK - Japan | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse Pte Ltd – Singapore | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| ClickHouse UK Co. Ltd. – United Kingdom | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
| Langfuse GmbH – Germany | Provision of technical services, support services, and supporting the provision, management and maintenance of the Langfuse Cloud Services. |
To subscribe to updates, you must register for updates via the “Subscribe” button located at the top bottom of the ClickHouse Trust page located at https://trust.clickhouse.com. By subscribing to receive updates about this page, you will be notified by email about changes to ClickHouse's Third-Party Sub-processors and ClickHouse Affiliates that may be involved in processing your Customer Personal Data.