ClickHouse Cloud and ClickHouse BYOC Sub-Processors and Affiliates
Effective date: April 10, 2026
Archived version(s) here
ClickHouse and its Affiliates may engage the following entities to process Customer Personal Data. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the governing agreement between Customer and ClickHouse that references this list.
Cloud Providers
These are applicable to ClickHouse Cloud only. This is not applicable to ClickHouse BYOC.
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting and infrastructure provider | ClickHouse Cloud runs on hosting and infrastructure resources provided by AWS. AWS hosts Customer Personal Data that Customer ingests for processing by ClickHouse Cloud. | Customer Selected |
| Google Cloud Platform (GCP) | Cloud hosting and infrastructure provider | ClickHouse Cloud runs on hosting and infrastructure resources provided by GCP. GCP hosts Customer Personal Data that Customer ingests for processing by ClickHouse Cloud. | Customer Selected |
| Azure | Cloud hosting and infrastructure provider | ClickHouse Cloud runs on hosting and infrastructure resources provided by Azure. Azure hosts Customer Personal Data that Customer ingests for processing by ClickHouse Cloud. | Customer Selected |
Control Plane
This applies to ClickHouse Cloud only. This is not applicable to ClickHouse BYOC.
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| AWS | Querying of Customer Personal Data Customer has ingested into ClickHouse Cloud. | The control plane for ClickHouse Cloud is hosted at AWS. The control plane is an intermediary layer through which users can query the Customer Personal Data Customer has ingested into ClickHouse Cloud (for example, using the SQL console or Query API endpoint). | United States of America, Germany, and Singapore |
ClickPipes
This applies to ClickHouse Cloud only. This is not applicable to ClickHouse BYOC.
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| AWS | Data ingestion pipeline | ClickPipes runs on AWS and manages data ingestion into ClickHouse Cloud from different sources. | Various (locations here) |
| GCP | Data ingestion pipeline | ClickPipes runs on GCP and manages data ingestion into ClickHouse Cloud from different sources. | Various (locations here) |
| Azure | Data ingestion pipeline | ClickPipes runs on Azure and manages data ingestion into ClickHouse Cloud from different sources. | Various (locations here) |
Generative AI Service Providers
The following entities may process Customer Personal Data if Customer uses the AI Features in ClickHouse Cloud. This section is applicable to ClickHouse Cloud only. It is not applicable to ClickHouse BYOC.
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| AWS Bedrock | Generative AI services | AI features use models hosted by AWS Bedrock to process Customer Personal Data when generating outputs from user inputs. | United States of America |
Support
The following entities may process Customer Personal Data provided by Customer to ClickHouse in connection with the delivery of Support Services.
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| Salesforce, Inc. | Customer support case management, messaging services (Slack) | Customer Personal Data in support tickets and support communications | United States of America |
| Pylon Labs, Inc. | Customer support chat platform | Customer Personal Data in support tickets and support communications | United States of America |
| Google LLC (Workspace) | Email and office applications | Customer Personal Data in support communications and documentation | United States of America |
| Waypoint Tech Inc. | Support knowledge management | Customer Personal Data in support tickets | United States of America |
| Github, Inc. | Support escalations | Customer Personal Data in support tickets | United States of America |
| kapa.ai, Inc. | Support deflection with AI | AI models process Customer Personal Data when generating outputs from user inputs. | United States of America |
| ClickHouse Affiliates | Description of Processing |
|---|---|
| ClickHouse, Inc. – United States of America | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse Australia Pty Ltd – Australia | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse BV – The Netherlands | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse GmbH – Germany | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse India Private Limited – India | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse KK - Japan | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse Pte Ltd – Singapore | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| ClickHouse UK Co. Ltd. – United Kingdom | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
| Langfuse GmbH – Germany | Provision of technical services, support services, and supporting the provision, management and maintenance of the Cloud Services. |
To subscribe to updates, you must register for updates via the “Subscribe” button located at the top of the ClickHouse Trust page located at https://trust.clickhouse.com. By subscribing to receive updates about this page, you will be notified by email about changes to Clickhouse’s Third-Party Subprocessors and ClickHouse Affiliates that may be involved in processing your Customer Personal Data.