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Troubleshooting

ClickHouse Cloud Troubleshooting​

Unable to access a ClickHouse Cloud service​

If you are seeing an error message like one of these, your IP Access List may be denying access:

curl: (35) error:02FFF036:system library:func(4095):Connection reset by peer

or

curl: (35) LibreSSL SSL_connect: SSL_ERROR_SYSCALL in connection to HOSTNAME.clickhouse.cloud:8443

or

Code: 210. DB::NetException: SSL connection unexpectedly closed (e46453teek.us-east-2.aws.clickhouse-staging.com:9440). (NETWORK_ERROR)

Check the IP Access List, if you are attempting to connect from outside the allowed list then your connection will fail.