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Cloud Support

ClickHouse provides Support Services for our ClickHouse Cloud users and customers. Our objective is a Support Services team that represents the ClickHouse product – unparalleled performance, ease of use, and exceptionally fast, high-quality results. For details, visit our Support Services page.

Login to the Cloud console and select Help -> Support from the menu options to open a new support case and view the status of your submitted cases.


Please note that only Subscription Customers have a Service Level Agreement on Support Incidents. if you are not currently a ClickHouse Cloud user – while we will try to answer your question, we’d encourage you to go instead to one of our Community resources: